BIKE HIRE FAQ’s

Opening Hours:  Wednesday – Sunday 0900 – 1700 including bank holidays unless they fall on a Monday or Tuesday.  We also close for Christmas Day and Boxing Day.  Last hire time is 14:30 in summer. 13:30 in winter.

How to book:  All bikes need to be booked in advance via the website a minimum of 18hrs before your preferred booking time.  We do accept walk ups and bookings on the day subject to availability.

What to Bring:

Helmet No helmet no ride.  We recommend you bring your own helmet but we can supply if necessary at no extra cost.

Identification It is mandatory for all riders to leave some form of photo ID with us whilst out riding.  No ID no ride.

Appropriate Clothing Please check the weather and bring clothing suitable for the day and type of riding.

Water Bottle  Please bring your own water bottle to remain hydrated on the ride.

Pedals: We can supply and fit bikes with flat pedals, Shimano SPD SL, SPD MTB or Look Keo pedals.  If you require different pedals please bring these with you. We can fit your own pedals without a problem.

Hammerhead/ Sat Nav’s: If you want to demo one of our Karoo 2 head units please ask on arrival. We also have a limited number of Garmin and Wahoo mounts should you wish to use your own head unit.

The bike I require is not available online when I would like to book:  If you can’t see the date, bike or size you want available in the booking system below it is usually because it is already booked out.  Please try another date or time to check availability.   If it is still not available or not listed please feel free to contact us via email bikehire@just-pedal.com or give us a call on +44(0)1306 885 152

Multi-day hires: We do offer multi-day hires if availability allows on all bikes except E-bikes and S-Works bikes. Bike insurance is also mandatory for multi-day hires.  Please feel free to contact us via email bikehire@just-pedal.com or give us a call on +44(0)1306 885 152 to discuss your requirements.

Can I buy the bike I hired?  Yes you can!  All  bikes are for sale and depending on the age and condition of the bike will have a 10%-40% discount on the price of a new one. If you really like it you can purchase it on the day.

Can I try more than one bike in my hire session? Yes of course! If we have the other bikes you wish to ride available then you are welcome to ride bikes other than the one booked in your session.

Can I do a short SPECIALIZED Demo Ride?:  Yes you can!  You will need to pay for a 2 hour hire but will get your money back if you buy a bike through us.

If I buy a Specialized do I get a refund on my hire?  Yes, if you buy a Specialzied through Just Pedal or by using the correct code when buying via Specialized online the cost of your hire/demo will be discounted from your purchase.